Wow, that is some high-end hosting right there. I provide better service than that (well except for, you know, getting ruby to actually work right) for free.

I actually have a new backup scheme (RAID mirroring over iSCSI) in place where if the building burns down I will have the bits up to date until the very last minute when the network drops, and I can just blow the bits onto a new system and pick back up.